ROAS Enhanced at Scale
Within 10 months we managed to increase the ROAS from 2.7X to 6.5X
Increase Profitability Without Relying on Discounts
Drive sustainable revenue growth while preserving the brand's premium positioning.
Reposition and Reshape the Customer Journey
Elevate the shopping experience to increase conversion rates and lifetime value.
€58'000/m -> €260'000/m Profitably.
Our client, a high-ticket fashion brand, was already performing well with €58,000 monthly revenue, a conversion rate of 0.73%, and an average ROAS of 2.7. However, they faced a key challenge: scaling revenue without relying on sales discounts, a common but profit-eroding tactic in the fashion industry. Their target was to increase revenue and profitability without diminishing brand value through discounts, which required repositioning and reshaping the brand’s customer journey. Over ten months, we worked closely to increase their e-commerce conversion rate, optimize advertising, and growing their ad budget to €40,000, achieving remarkable monthly revenue of €260,000 and a new ROAS of 6.5.
Building on valuable customer interaction
The primary goal was to help our client scale profitably without leaning on discounts—a feat challenging for high-ticket fashion brands. We aimed to enhance brand positioning, build stronger connections with potential customers, and boost conversion rates, all while preserving the brand’s premium image. Our ambition was to make every customer interaction more valuable, moving away from transactional incentives toward a lasting relationship driven by brand value and experience. This goal required a combination of brand alignment, in-depth audience analysis, and strategic funnel improvements to attract, convert, and retain customers effectively.
Friom ideation to results in no-time
Our approach combined brand refinement, data-driven analysis, creative innovations, and optimized scaling techniques. We started with brand alignment—immersing ourselves in the brand's values, mission, and competitive edge to create a unique positioning free from discount dependencies. We then dove into data-driven analysis, gathering insights on audience behavior, product perception, and decision drivers using AI tools and market research. This allowed us to pinpoint key emotional and rational factors for our target demographic. Next, we focused on funnel optimization, analyzing every customer touchpoint to improve the buying experience and increase conversion rates without compromising on customer satisfaction. In the ideation and creative phase, we structured our campaigns with the AIDA framework to guide customers from awareness to purchase, creating diverse ad variations based on the insights from our research.
Finally, we executed profitable scaling strategies by running omni-channel campaigns across Meta, Google, and TikTok, using data insights to maximize effectiveness and implementing a continuous feedback loop to refine and optimize ad performance. Together, these strategies drove our client’s monthly revenue from €58,000 to €260,000, transforming their growth and profitability.
A closer look into the strategy
1. Brand Alignment:
We started by aligning with the brand’s mission and core values, defining its unique positioning in a competitive market. Through extensive research and dialogue, we clarified their identity and positioned them as a premium choice in fashion, where value, quality, and experience surpassed mere cost. This alignment was critical in creating messaging that resonated with customers' deeper needs and reduced reliance on discounts.
2. Data-Driven Analysis:
Our data-driven approach involved AI-assisted social listening, market reports, and data mining to understand the target audience on a granular level. We explored factors like media consumption, lifestyle preferences, and decision-making criteria, then translated these insights into actionable strategies. Understanding customer pain points, objections, and desires enabled us to craft ads and messages that hit the mark consistently.
3. Funnel Optimization:
Optimizing the e-commerce funnel required an in-depth assessment of each stage in the customer journey. We implemented conversion rate optimizations and enhanced the overall customer experience, focusing on making the journey from ad to purchase seamless and satisfying. Email automations were also optimized to create higher engagement and boost profits.
4. Ideation and Creative Development:
With the media-buying landscape in flux, creative execution became pivotal. Using the AIDA framework, we structured ad content to guide customers effectively, from sparking initial interest to inspiring a purchase. By organizing creative concepts with tools like Foreplay, we streamlined the ideation process and tested diverse angles, such as highlighting quality, exclusivity, and brand values, tailored to resonate deeply with the audience.
5. Profitable Scaling Strategies:
Our scaling strategy embraced an omni-channel approach across Meta, Google, and TikTok. By leveraging data insights from platforms like Triple Whale, we could maximize campaign effectiveness and tailor ads to various customer segments. Our continuous cycle of testing, data collection, and iteration helped refine ad creatives and maintain the high performance required to achieve our ambitious revenue and ROAS goals.
Through these combined efforts, we not only scaled the brand profitably but also strengthened its identity, attracting and retaining a loyal customer base that valued quality over discounts.
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